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Madness or Brilliance?

  Madness or brilliance? There’s often a fine line. An idea may seem like it’s mad, but in reality, it…

Front of House

  The front of house is the area that everyone sees. People notice the welcome. People notice the service. People…

Monday #5

  My running joke with colleagues has been waiting for Friday to roll around, and saying, “well at least today…

The Cruft

  Cruft: (noun) Anything that is left over, redundant or getting in the way.   Normally, we wait for spring…

Silver Linings

  Sometimes even silver linings have silver linings. Look for those moments when positive begets positive. Find the opportunities to…

Umpire 1, Complaining 0

  This past week, I was watching a baseball playoff game. Throughout the game, both teams displayed unhappiness with several…

Light in the Middle

  Normally, we wait until the end. We know that there will be some sort of resolution. We can anticipate…

Just Solutions

  We can all continue to complain about why it won’t work. We can list the multitude of reasons why…

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