The front of house is the area that everyone sees.
People notice the welcome.
People notice the service.
People notice the cleanliness and organization.
But it’s really the work that goes on in the back of the house that matters.
It’s where all of the important work is done.
So much goes on behind the scenes that no one ever sees or questions.
Make sure that you are tending to the behind the scenes work.
It’s probably more important than anything going on in the front of house.
Rich